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WFM for Contact Centre Team Leaders (February 2024)
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Specifically designed for call centre team leaders, managers and anyone with a stake in the workforce management process, participants will learn how WFM can be used to make better decisions, improve efficiencies and deliver a better experience for your customers via the contact centre.
Price: $697.00
(ACXPA Members can save $174.25 off this price -
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April 2024 WFM for Contact Centre Team Leaders
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
A 'must' for all Team Leaders - Learn the basics of Call Centre Workforce Management in this one-day April 2024 WFM for Contact Centre Team Leaders training course.
Price: $697.00
(ACXPA Members can save $174.25 off this price -
Join Now>)
Learn more and get tickets