ACXPA Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

ACXPA Members save 50% off all ACXPA events and 25% off CX Skills training courses!

See which membership is right for you >

List

January 2025

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Starts: January 29 @ 1:00 pm 4:00 pm AEDT

January 2025 Introduction to Contact Centre Management

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $497.00 (ACXPA Members can save $124.25 off this price - Join Now>)

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Starts: January 29 @ 1:30 pm 4:30 pm AEDT

January 2025 Tech Support Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

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February 2025

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Starts: February 3 @ 1:30 pm February 5 @ 4:30 pm AEDT

February 2025 Inbound Phone Sales Professional

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $548.00 (ACXPA Members can save $137 off this price - Join Now>)

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Starts: February 4 @ 9:30 am 12:30 pm AEDT

February 2025 Inbound Phone Sales Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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ACXPA LinkedIn LIVE CX Roundtables

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Starts: February 5 @ 2:00 pm 3:00 pm AEDT CX Roundtables

CX Roundtable February 2025

Category: CX Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

ACXPA Monthly Call Centre Roundtables

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Starts: February 6 @ 2:00 pm 3:00 pm AEDT

Call Centre Roundtable February 2025

Category: Call Centre Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Free

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Starts: February 11 @ 9:30 am 12:30 pm AEDT

February 2025 Retail Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Starts: February 11 @ 1:30 pm 4:30 pm AEDT

February 2025 Contact Centre Coaching PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $798.00 (ACXPA Members can save $199.5 off this price - Join Now>)

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Starts: February 14 @ 9:30 am 1:30 pm AEDT

February 2025 Customer Journey Mapping

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $1197.00 (ACXPA Members can save $299.25 off this price - Join Now>)

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Starts: February 18 @ 9:30 am 12:30 pm AEDT

February 2025 Customer Service Phone Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Starts: February 18 @ 1:30 pm 4:30 pm AEDT

February 2025 Customer Service Phone Professionals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $548.00 (ACXPA Members can save $137 off this price - Join Now>)

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Starts: February 25 @ 1:30 pm 4:30 pm AEDT

February 2025 Retail and Hospitality Sales and Service PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $498.00 (ACXPA Members can save $124.5 off this price - Join Now>)

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CMO Summit 2025

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Starts: February 27 @ 9:00 am February 28 @ 4:00 pm AEDT

CMO ANZ Summit February 2025

Category: Conference
Location: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans

March 2025

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Starts: March 4 @ 1:30 pm 4:30 pm AEDT

March 2025 Customer Service Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

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ACXPA LinkedIn LIVE CX Roundtables

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Starts: March 5 @ 2:00 pm 3:00 pm AEDT

CX Roundtable March 2025

Category: CX Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

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Starts: March 6 @ 1:30 pm 4:30 pm AEDT

March 2025 Inbound Phone Sales Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

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