ACXPA Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

ACXPA Members save 50% off all ACXPA events and 25% off CX Skills training courses!

See which membership is right for you >

List

April 2025

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Starts: April 8 @ 9:00 am 5:00 pm AEST

April 2025 WFM Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $2797.00 (ACXPA Members can save $699.25 off this price - Join Now>)

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Starts: April 8 @ 12:30 pm 5:30 pm AEST

April 2025 Customer Experience (CX) Management Training

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $1897.00 (ACXPA Members can save $474.25 off this price - Join Now>)

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Starts: April 29 @ 1:30 pm 4:30 pm AEST

April 2025 Reception Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

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May 2025

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Starts: May 1 @ 9:30 am 12:30 pm AEST

May 2025 Customer Service Phone Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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ACXPA Monthly Call Centre Roundtables

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Starts: May 1 @ 2:00 pm 3:00 pm AEST

Call Centre Roundtable May 2025

Category: Call Centre Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Free

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Starts: May 6 @ 9:30 am 12:30 pm AEST

May 2025 Inbound Phone Sales Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Starts: May 7 @ 9:30 am 12:30 pm AEST

May 2025 Reception Customer Service Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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ACXPA CX Roundtable May 2025

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Starts: May 7 @ 2:00 pm 3:00 pm AEST

CX Roundtable May 2025

Category: CX Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Yarra Valley Water Site Tour May 2025

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Starts: May 7 @ 2:00 pm 5:00 pm AEST

Yarra Valley Water Call Centre Tour

Category: ACXPA State Events
Location: Yarra Valley Water 25 Lucknow Street, Mitcham, Victoria
Organiser: ACXPA Events

Get Tickets $27.00

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Starts: May 8 @ 9:30 am 12:30 pm AEST

May 2025 Frontline Customer Service Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Starts: May 8 @ 12:30 pm 5:00 pm AEST

May 2025 Quality Frameworks for Contact Centres

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $798.00 (ACXPA Members can save $199.5 off this price - Join Now>)

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Starts: May 13 @ 9:30 am 12:30 pm AEST

May 2025 Tech Support Customer Service PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $548.00 (ACXPA Members can save $137 off this price - Join Now>)

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Starts: May 13 @ 1:30 pm 4:30 pm AEST

May 2025 Customer Service Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

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Starts: May 15 @ 9:00 am 5:00 pm AEST

May 2025 Real-Time WFM for Contact Centre Analysts

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $697.00 (ACXPA Members can save $174.25 off this price - Join Now>)

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Starts: May 15 @ 1:30 pm 4:30 pm AEST

May 2025 Technical Support Customer Service Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Starts: May 20 @ 9:00 am 5:00 pm AEST

May 2025 WFM Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $2797.00 (ACXPA Members can save $699.25 off this price - Join Now>)

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