ACXPA Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

ACXPA Members save 50% off all ACXPA events and 25% off CX Skills training courses!

See which membership is right for you >

List

February 2025

Learn more and get tickets

Starts: February 25 @ 9:30 am 12:30 pm AEDT

February 2025 Customer Service Phone Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

Learn more and get tickets

CMO Summit 2025

Learn more and get tickets

Starts: February 27 @ 9:00 am February 28 @ 4:00 pm AEDT

CMO ANZ Summit February 2025

Category: Conference
Location: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans

March 2025

Learn more and get tickets

Starts: March 5 @ 1:30 pm 4:30 pm AEDT

March 2025 Customer Service Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

Learn more and get tickets

ACXPA LinkedIn LIVE CX Roundtables

Learn more and get tickets

Starts: March 5 @ 2:00 pm 3:00 pm AEDT

CX Roundtable March 2025

Category: CX Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Learn more and get tickets

Starts: March 6 @ 9:30 am 12:30 pm AEDT

March 2025 Inbound Phone Sales Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

Learn more and get tickets

ACXPA Monthly Call Centre Roundtables

Learn more and get tickets

Starts: March 6 @ 2:00 pm 3:00 pm AEDT

Call Centre Roundtable March 2025

Category: Call Centre Roundtables
Location: LinkedIn Live
Organiser: ACXPA Events

Free

Learn more and get tickets

Learn more and get tickets

Starts: March 11 @ 9:30 am 12:30 pm AEDT

March 2025 Tech Support Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 12 @ 1:30 pm 4:30 pm AEDT

March 2025 Customer Service Phone Professionals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $548.00 (ACXPA Members can save $137 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 13 @ 9:30 am 12:30 pm AEDT

March 2025 Retail and Hospitality Sales and Service Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 18 @ 9:30 am 12:30 pm AEDT

March 2025 Customer Service Reception Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 18 @ 12:30 pm March 21 @ 4:30 pm AEDT

March 2025 Contact Centre Management Fundamentals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $1897.00 (ACXPA Members can save $474.25 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 19 @ 9:30 am 12:30 pm AEDT

March 2025 Inbound Phone Sales Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 25 @ 9:30 am 12:30 pm AEDT

March 2025 Tech Support Customer Service Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 25 @ 1:30 pm 4:30 pm AEDT

March 2025 Tech Support PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $548.00 (ACXPA Members can save $137 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 26 @ 9:30 am 12:30 pm AEDT

March 2025 Customer Service Phone Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

Learn more and get tickets

Learn more and get tickets

Starts: March 26 @ 1:00 pm 4:00 pm AEDT

March 2025 Introduction to Contact Centre Management

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $497.00 (ACXPA Members can save $124.25 off this price - Join Now>)

Learn more and get tickets

ACXPA PLATINUM SPONSORS

Copyright © 2025 | Australian Customer Experience Professionals Association | Phone: +61 3 9492 2871 | Website Terms of Use

img:is([sizes="auto" i],[sizes^="auto," i]){contain-intrinsic-size:3000px 1500px;}img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important;}.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em;}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none;}:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#fff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,rgba(6,147,227,1) 0%,#9b51e0 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,#7adcb4 0%,#00d082 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,rgba(255,105,0,1) 0%,#cf2e2e 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,#eee 0%,#a9b8c3 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,#4aeadc 0%,#9778d1 20%,#cf2aba 40%,#ee2c82 60%,#fb6962 80%,#fef84c 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,#ffceec 0%,#9896f0 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,#fecda5 0%,#fe2d2d 50%,#6b003e 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,#ffcb70 0%,#c751c0 50%,#4158d0 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,#fff5cb 0%,#b6e3d4 50%,#33a7b5 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,#caf880 0%,#71ce7e 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,#020381 0%,#2874fc 100%);--wp--preset--font-size--small:13px;--wp--preset--font-size--medium:20px;--wp--preset--font-size--large:36px;--wp--preset--font-size--x-large:42px;--wp--preset--font-family--inter:"Inter",sans-serif;--wp--preset--font-family--cardo:Cardo;--wp--preset--spacing--20:.44rem;--wp--preset--spacing--30:.67rem;--wp--preset--spacing--40:1rem;--wp--preset--spacing--50:1.5rem;--wp--preset--spacing--60:2.25rem;--wp--preset--spacing--70:3.38rem;--wp--preset--spacing--80:5.06rem;--wp--preset--shadow--natural:6px 6px 9px rgba(0,0,0,.2);--wp--preset--shadow--deep:12px 12px 50px rgba(0,0,0,.4);--wp--preset--shadow--sharp:6px 6px 0px rgba(0,0,0,.2);--wp--preset--shadow--outlined:6px 6px 0px -3px rgba(255,255,255,1),6px 6px rgba(0,0,0,1);--wp--preset--shadow--crisp:6px 6px 0px rgba(0,0,0,1);}:where(.is-layout-flex){gap:.5em;}:where(.is-layout-grid){gap:.5em;}body .is-layout-flex{display:flex;}.is-layout-flex{flex-wrap:wrap;align-items:center;}.is-layout-flex > :is(*,div){margin:0;}body .is-layout-grid{display:grid;}.is-layout-grid > :is(*,div){margin:0;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}:root :where(.wp-block-pullquote){font-size:1.5em;line-height:1.6;}.woocommerce form .form-row .required{visibility:visible;}.widget_tag_cloud a{font-size:small !important;}a.btn.w100{width:100%;word-break:break-word;white-space:break-spaces;}@media (max-width:991px){.resp .vc_column_container>.vc_column-inner{padding:0 !important;}.resp .kleo_text_column *{font-size:18px !important;}}@media (max-width:991px){ul.kleo-carousel li{width:175px !important;}a.carousel-next,a.carousel-prev{display:block !important;}}#footer .widget-title{margin-bottom:14px;background-image:none;padding:5px !important;text-align:center;}#footer{color:white !important;text-align:center;}.template-page,.sidebar{padding-top:20px;}#tribe-events-pg-template{margin:0 auto;max-width:1048px;padding:5px;}.kleo-main-header .nav > li.active > a{box-shadow:none !important;}.woocommerce-form-coupon-toggle{background-color:yellow;}p#use_attendee_details_field{color:purple;}#footer .widget-title.nitro-lazy{background-image:none !important;}