ACXPA Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

ACXPA Members save 50% off all ACXPA events and 25% off CX Skills training courses!

See which membership is right for you >

List

October 2024

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Starts: October 30 @ 1:30 pm 4:30 pm AEDT

October 2024 Customer Service Reception Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $268.00 (ACXPA Members can save $67 off this price - Join Now>)

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November 2024

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Starts: November 7 @ 9:00 am 5:00 pm AEDT

November 2024 WFM for Contact Centre Team Leaders

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $697.00 (ACXPA Members can save $174.25 off this price - Join Now>)

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Learn more and get tickets

Starts: November 7 @ 12:30 pm November 8 @ 5:00 pm AEDT

November 2024 Quality Frameworks for Contact Centres

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $798.00 (ACXPA Members can save $199.5 off this price - Join Now>)

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Starts: November 12 @ 9:30 am 12:30 pm AEDT

November 2024 Tech Support PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $498.00 (ACXPA Members can save $124.5 off this price - Join Now>)

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Starts: November 12 @ 1:30 pm 4:30 pm AEDT

November 2024 Customer Service Phone Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $268.00 (ACXPA Members can save $67 off this price - Join Now>)

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Learn more and get tickets

Starts: November 13 @ 1:00 pm 4:00 pm AEDT

November 2024 Introduction to Contact Centre Management

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $197.00 (ACXPA Members can save $49.25 off this price - Join Now>)

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Starts: November 13 @ 1:30 pm 4:30 pm AEDT

November 2024 Inbound Phone Sales Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $268.00 (ACXPA Members can save $67 off this price - Join Now>)

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Starts: November 19 @ 9:00 am 5:00 pm AEDT

November 2024 WFM Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $2797.00 (ACXPA Members can save $699.25 off this price - Join Now>)

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Learn more and get tickets

Starts: November 19 @ 1:30 pm 4:30 pm AEDT

November 2024 Customer Service Phone Professionals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $497.00 (ACXPA Members can save $124.25 off this price - Join Now>)

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Starts: November 22 @ 9:30 am 1:30 pm AEDT

November 2024 Customer Journey Mapping

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $1197.00 (ACXPA Members can save $299.25 off this price - Join Now>)

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Starts: November 26 @ 9:30 am 12:30 pm AEDT

November 2024 Retail and Hospitality Sales and Service PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $498.00 (ACXPA Members can save $124.5 off this price - Join Now>)

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Learn more and get tickets

Starts: November 26 @ 1:30 pm November 28 @ 4:30 pm AEDT

November 2024 Inbound Phone Sales Professional

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $497.00 (ACXPA Members can save $124.25 off this price - Join Now>)

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Psychosocial Hazards Event hosted by ACXPA QLD on 28th of November in Brisbane

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Starts: November 28 @ 5:30 pm 7:30 pm AEST

Psychosocial Hazards and Workplace Integration

Category: ACXPA Queensland
Location: Workplace 365 Level 4, 360 Queen Street, Brisbane, Queensland
Organiser: ACXPA Events

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Learn more and get tickets

Starts: November 29 @ 1:30 pm 4:30 pm AEDT

November 2024 Retail Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $268.00 (ACXPA Members can save $67 off this price - Join Now>)

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December 2024

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Starts: December 3 @ 9:00 am 5:00 pm AEDT

December 2024 Real-Time WFM for Contact Centre Analysts

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $697.00 (ACXPA Members can save $174.25 off this price - Join Now>)

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Learn more and get tickets

Starts: December 3 @ 9:30 am 12:30 pm AEDT

December 2024 Customer Service Reception Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $268.00 (ACXPA Members can save $67 off this price - Join Now>)

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