ACXPA Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps Australian businesses deliver efficient and effective customer experiences over voice, digital and in-person channels.

The ACXPA Events Calendar below features all our upcoming member symposiums, workshops, training courses, webinars, site tours, networking events and more as well as events from our association partners to help our members increase their skills, access best practice tips and insights, and build their professional networks.

ACXPA Members save 50% off all ACXPA events and 25% off CX Skills training courses!

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List

April 2024

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Starts: April 9 @ 9:00 am 5:00 pm AEST

April 2024 WFM Essentials

Location: Zoom
Organiser: CX Skills

Price: $2797.00 (ACXPA Members can save $699.25 off this price - Join Now>)

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Learn more and get tickets

Starts: April 11 @ 12:30 pm April 12 @ 5:00 pm AEST

April 2024 Quality Frameworks for Contact Centres

Location: Zoom
Organiser: CX Skills

Price: $798.00 (ACXPA Members can save $199.5 off this price - Join Now>)

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Starts: April 18 @ 9:00 am 5:00 pm AEST

April 2024 WFM for Contact Centre Team Leaders

Location: Zoom
Organiser: CX Skills

Price: $697.00 (ACXPA Members can save $174.25 off this price - Join Now>)

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May 2024

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Starts: May 14 @ 12:30 pm May 15 @ 4:30 pm AEST

May 2024 How to Assess and Coach Contact Centre Agent Performance

Location: Zoom
Organiser: CX Skills

Price: $798.00 (ACXPA Members can save $199.5 off this price - Join Now>)

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Starts: May 16 @ 9:00 am 5:00 pm AEST

May 2024 Real-Time WFM for Contact Centre Analysts

Location: Zoom
Organiser: CX Skills

Price: $697.00 (ACXPA Members can save $174.25 off this price - Join Now>)

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Starts: May 16 @ 12:30 pm May 17 @ 4:30 pm AEST

May 2024 Managing Difficult Customers

Location: Zoom
Organiser: CX Skills

Price: $497.00 (ACXPA Members can save $124.25 off this price - Join Now>)

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Starts: May 21 @ 1:30 pm 5:00 pm AEST

May 2024 How to Be a Great Call Centre Team Leader

Location: Zoom
Organiser: CX Skills

Price: $997.00 (ACXPA Members can save $249.25 off this price - Join Now>)

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June 2024

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Starts: June 18 @ 12:30 pm June 21 @ 4:30 pm AEST

June 2024 Contact Centre Management Fundamentals

Location: Zoom
Organiser: CX Skills

Price: $1897.00 (ACXPA Members can save $474.25 off this price - Join Now>)

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Starts: June 25 @ 9:00 am 5:00 pm AEST

June 2024 WFM Essentials

Location: Zoom
Organiser: CX Skills

Price: $2797.00 (ACXPA Members can save $699.25 off this price - Join Now>)

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