Welcome to the ACXPA Events website!
The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.
We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).
The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.
View Upcoming Industry and Training Events for Call Centres and Customer Experience (CX)
Live Training
A range of online, live-facilitated training courses for individuals and teams.
View upcoming training courses >
In-Person Events
Whilst online can be convenient, there’s nothing like meeting industry colleagues in-person!
View upcoming in-person events >
Self-Paced Training
Self-paced training courses and micro-learning videos – that can be completed conveniently in your own time.
Learn more >
Industry Conferences
See what industry conferences are coming up from us and our industry partners.
View what’s coming up >
CX Roundtables
Online/virtual roundtables featuring a different customer experience (CX) expert guest every month in an interactive forum so you can learn directly from others actively working in the industry.
Learn more >
Call Centre Roundtables
Online/virtual roundtables featuring a different call centre expert guest every month in an interactive forum so you can learn directly from others actively working in the industry.
Learn more >
Online Webinars
Online webinars to bring the latest in technology and AI, industry best-practices and thought leadership.
Learn more >
Site Tours
Join us on site tours of Call Centres, Customer Service Centres and CX operations to learn from and mingle with other industry professionals.
Learn more >
