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April 2024 WFM for Contact Centre Team Leaders

April 18 @ 9:00 am - 5:00 pm AEST

Workforce Planning for Team Leaders in a call centre training course 11

A ‘must’ for all Team Leaders – Learn the basics of Call Centre Workforce Management in this one-day April 2024 WFM for Contact Centre Team Leaders training course.

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Details

Date:
18 Apr 2024
Time:
9:00 am - 5:00 pm AEST
Event Category:
Event Tags:

Venue

Zoom

Organizer

CX Skills
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Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
8 Hours
Delivery Format
1 x 8-hour session
ACXPA Member Discount
25%
Delivery Style
Online
Course Categories
Contact Centre Course, Workforce Optimisation Course

Event Pricing

Non-member Price:$697.00
Member Price:$522.75
You save:$174.25!
*Prices displayed are ex GST
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Event Summary

The WFM for Contact Centre Team Leaders online public course will be held on Wednesday, 18th of April 2024 between 09:00 and 17:00 AEST (Melbourne, Australia) facilitated by CallDesign.
Learn more and access tickets

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