« All Events

April 2024 WFM for Contact Centre Team Leaders

April 18 @ 9:00 am - 5:00 pm AEST

Workforce Planning for Team Leaders in a call centre training course 11

A ‘must’ for all Team Leaders – Learn the basics of Call Centre Workforce Management in this one-day April 2024 WFM for Contact Centre Team Leaders training course.

Tags:
Learn more and access tickets

Details

Date:
18 Apr 2024
Time:
9:00 am - 5:00 pm AEST
Event Tags:

Venue

Zoom

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
8 Hours
Delivery Format
1 x 8-hour session
ACXPA Member Discount
25%
No. of Training Sessions
Same day (whole day)
Delivery Style
Online
Course Categories
Contact Centre Course, Workforce Optimisation Course

ACXPA PLATINUM SPONSORS

ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS

ACXPA GOLD SPONSORS

ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS
ACXPA SILVER SPONSORS
ACXPA Platinum SPONSORS
ACXPA BRONZE SPONSORS
ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS
Copyright © 2024 | Australian Customer Experience Professionals Association | Phone: +61 1800 0ACXPA | Website Terms of Use

Log in with your email address

Forgot your details?