ACXPA Upcoming Events Calendar

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences.

We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc).

The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

Members save 50% on ACXPA events and 25% on CX Skills courses.

Join today, pay less immediately, and unlock member-only resources, recordings, and tools that actually help you deliver better CX.

Join ACXPA — Save 50% on events

as an ACXPA Member, you save 50% on events and 25% off all CX Skills courses.

Your discounted price shows on each event below. When you click through to a CX Skills course (visit CX Skills), hit the blue Purchase tickets button and we’ll auto-fill your details and apply the discount.

upgrade to a membership and save 50% on ACXPA events + 25% on CX Skills courses.

View upgrade options

Thanks for being an ACXPA Business Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

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Thanks for being an ACXPA Vendor Member!

Employees with an allocated Individual Membership receive 50% off ACXPA events and 25% off CX Skills courses.

How to obtain the discount:

  • On CX Skills, click Purchase tickets and select allocated employees. The discount applies automatically.
  • For ACXPA events, allocated employees also appear at checkout with the discount applied.
  • Only allocated employees are eligible. Others may attend at full price.

Return to Vendor Home | View Vendor Support

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December 2024 Retail and Hospitality Sales and Service Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

The December 2024 Retail and Hospitality Sales and Service training course teaches premium customer service and selling skills for retail/hospitality employees delivered via 2 x 3-hour sessions.

Price: $428.00 (ACXPA Members can save $107.00 off this price - Join Now>)
Learn more and get tickets

Learn more and get tickets

January 2025 Customer Service Phone Professionals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Equip your employees with superior customer service skills in the January 2025 Customer Service Phone Professionals Training course with 9 hours of facilitated learning (3 x 3-hour sessions) suitable for all phone-based employees.

Price: $548.00 (ACXPA Members can save $137.00 off this price - Join Now>)
Learn more and get tickets
Learn more and get tickets

January 2025 Tech Support PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Empower your technical support/helpdesk employees with premium customer service skills in the January 2025 Tech Support PRO course delivered over 3 x 3-hour live virtual/online sessions (total 9 hours training).

Price: $548.00 (ACXPA Members can save $137.00 off this price - Join Now>)
Learn more and get tickets