« All Events

May 2024 How to Assess and Coach Contact Centre Agent Performance

May 14 @ 12:30 pm - May 15 @ 4:30 pm AEST

How to assess and coach contact centre agents training course 11

Learn how to assess and coach Contact Centre Agents for performance in this May 2024 training course delivered online by global expert Daniel Ord. Suitable for all contact centres!

Tags:
Learn more and access tickets

Details

Start:
May 14 @ 12:30 pm AEST
End:
May 15 @ 4:30 pm AEST
Event Tags:

Venue

Zoom

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers
Total DURATION of the Event
8 Hours
Delivery Format
2 x 4-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
2 half days
Delivery Style
Online
Course Categories
Contact Centre Course

ACXPA PLATINUM SPONSORS

ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS

ACXPA GOLD SPONSORS

ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS
ACXPA SILVER SPONSORS
ACXPA Platinum SPONSORS
ACXPA BRONZE SPONSORS
ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS
Copyright © 2024 | Australian Customer Experience Professionals Association | Phone: +61 1800 0ACXPA | Website Terms of Use

Log in with your email address

Forgot your details?