ACXPA Live Training Courses

Search below for a list of all the upcoming live training courses delivered by the Australian Customer Experience Professionals Association (ACXPA) and our training and industry partners.

The CX & call centre training courses below have been designed, and are delivered, by industry experts so if you are looking for ways to improve your customer service, sales, leadership, management, complaints handling skills and more you’ve come to the right place!

These are all public courses meaning you can purchase as little as one ticket for yourself or an employee, or purchase multiple tickets and send the team.

ACXPA Members save 25% off all CX Skills Courses and gain access to 20 self-paced training courses! Learn more >

Search Upcoming Live Training Courses

Scroll below for all our upcoming live training courses and click the link to learn more (it may take you to another website of our industry partners).

You can also use the filters to sort/search by specific course attributes.

List

March 2025

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Starts: March 11 @ 9:30 am 12:30 pm AEDT

March 2025 Tech Support Customer Service Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

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Learn more and get tickets

Starts: March 12 @ 1:30 pm 4:30 pm AEDT

March 2025 Customer Service Phone Professionals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $548.00 (ACXPA Members can save $137 off this price - Join Now>)

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Learn more and get tickets

Starts: March 13 @ 9:30 am 12:30 pm AEDT

March 2025 Retail and Hospitality Sales and Service Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

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Learn more and get tickets

Starts: March 18 @ 9:30 am 12:30 pm AEDT

March 2025 Reception Customer Service Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Learn more and get tickets

Starts: March 18 @ 12:30 pm March 21 @ 4:30 pm AEDT

March 2025 Contact Centre Management Fundamentals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $1897.00 (ACXPA Members can save $474.25 off this price - Join Now>)

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Starts: March 19 @ 9:30 am 12:30 pm AEDT

March 2025 Inbound Phone Sales Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Starts: March 25 @ 9:30 am 12:30 pm AEDT

March 2025 Technical Support Customer Service Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Learn more and get tickets

Starts: March 25 @ 1:30 pm 4:30 pm AEDT

March 2025 Tech Support Customer Service PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $548.00 (ACXPA Members can save $137 off this price - Join Now>)

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Learn more and get tickets

Starts: March 26 @ 9:30 am 12:30 pm AEDT

March 2025 Customer Service Phone Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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Learn more and get tickets

Starts: March 26 @ 1:00 pm 4:00 pm AEDT

March 2025 Introduction to Contact Centre Management

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $497.00 (ACXPA Members can save $124.25 off this price - Join Now>)

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Learn more and get tickets

Starts: March 27 @ 9:30 am 12:30 pm AEDT

March 2025 Retail Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $278.00 (ACXPA Members can save $69.5 off this price - Join Now>)

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April 2025

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Starts: April 1 @ 9:30 am 12:30 pm AEDT

April 2025 Reception Customer Service PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $548.00 (ACXPA Members can save $137 off this price - Join Now>)

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Learn more and get tickets

Starts: April 3 @ 12:30 pm 4:30 pm AEDT

April 2025 Managing Difficult Customers

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $497.00 (ACXPA Members can save $124.25 off this price - Join Now>)

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Starts: April 8 @ 9:00 am 5:00 pm AEST

April 2025 WFM Essentials

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $2797.00 (ACXPA Members can save $699.25 off this price - Join Now>)

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Learn more and get tickets

Starts: April 8 @ 12:30 pm 5:30 pm AEST

April 2025 Customer Experience (CX) Management Training

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $1897.00 (ACXPA Members can save $474.25 off this price - Join Now>)

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Learn more and get tickets

Starts: April 29 @ 1:30 pm 4:30 pm AEST

April 2025 Reception Foundations

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Price: $428.00 (ACXPA Members can save $107 off this price - Join Now>)

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