« All Events

May 2024 Real-Time WFM for Contact Centre Analysts

May 16, 2024 @ 9:00 am - 5:00 pm AEST

Real Time Analyst for Contact Centres training course 8

The May 2024 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.

Tags:
Learn more and access tickets

Details

Date:
16 May 2024
Time:
9:00 am - 5:00 pm AEST
Event Category:
  • Event Tags:

    • Venue

    Zoom

    Organizer

    CX Skills
    View Organizer Website

    Other

    Job Suitability
    Contact Centre Managers, Workforce Optimisation
    Total DURATION of the Event
    8 Hours
    Delivery Format
    1 x 8-hour session
    ACXPA Member Discount
    25%
    No. of Training Sessions
    Same day (whole day)
    Delivery Style
    Online
    Training Course Categories
    Contact Centre Course, Workforce Optimisation Course