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Workplace Resilience Advanced (July 2023)

July 4, 2023 @ 1:00 pm - 4:00 pm AEST

Workplace Resilience Advanced Course

Workplace Resilience Advanced course (July 2023)

The Workplace Resilience Advanced course (July 2023) is facilitated by Workplace Resilience expert Nant Nissen, delivered live over three x 3-hour online sessions enabling your employees to digest and apply their newfound skills in between each session and minimise the impact on your operations with only 3-hours away from the frontline each day.

The course includes six modules (listed below) that will empower your employees with a range of tools, strategies and techniques on how to build resilience.

  • Module 1. Understanding the Foundations of Mental and Emotional Health
  • Module 2. Understanding Mental Health
  • Module 3. Understanding Emotional Health
  • Module 4. Immediate-term resilience strategies and skills
  • Module 5. Focus and Energy
  • Module 6. Long Term Mental and Emotional Resilience

There has never been a better time to invest in the mental health of your employees!

Learn more about each of the modules and secure your ticket(s) on the link below.

Tags:
Learn more and access tickets

Details

Date:
04 Jul 2023
Time:
1:00 pm - 4:00 pm AEST
Event Category:
Event Tags:

Venue

Zoom

Other

Job Suitability
On the phones - service, On the phones - sales, Frontline Customer Service, Digital service (live chat, SMS, emails etc), Emerging Leaders, Contact Centre Team Leaders, Retail Supervisors/Managers, Office/Admin Supervisors, Contact Centre Managers
Total DURATION of the Event
9 Hours
Delivery Format
3 x 3-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
3 half days
Delivery Style
Online
Course Categories
Resilience Course

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