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October 2024 How to Assess and Coach Contact Centre Agent Performance

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Learn how to assess and coach Contact Centre Agents for performance in this October 2024 training course delivered online by global expert Daniel Ord. Suitable for all contact centres!

Price: $798.00 (ACXPA Members can save $199.5 off this price - Join Now>)
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October 2024 Customer Service Phone Professionals

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Equip your employees with superior customer service skills in the October 2024 Customer Service Phone Professionals Training course with 9 hours of facilitated learning (3 x 3-hour sessions) suitable for all phone-based employees.

Price: $497.00 (ACXPA Members can save $124.25 off this price - Join Now>)
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November 2024 Tech Support PRO

Category: Training Courses
Location: Zoom
Organiser: CX Skills

Empower your technical support/helpdesk employees with premium customer service skills in the November 2024 Tech Support PRO course delivered over 3 x 3-hour live virtual/online sessions (total 9 hours training).

Price: $498.00 (ACXPA Members can save $124.5 off this price - Join Now>)
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