Home Events March 2024 Real-Time WFM for Contact Centre Analysts

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March 2024 Real-Time WFM for Contact Centre Analysts

March 19 @ 9:00 am - 5:00 pm AEDT

Real Time Analyst for Contact Centres training course

The March 2024 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.

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Details

Date:
19 Mar 2024
Time:
9:00 am - 5:00 pm AEDT
Event Category:
Event Tags:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
8 Hours
Delivery Format
1 x 8-hour session
ACXPA Member Discount
25%
No. of Training Sessions
Same day (whole day)
Delivery Style
Online
Training Course Categories
Contact Centre Course, Workforce Optimisation Course

Event Pricing

Public Price:$697.00
Member Price:$522.75
You save:$174.25!
*Prices displayed are ex GST
View Memberships >

Event Summary

The March 2024 Real-Time WFM for Contact Centre Analysts training course will be held online on Tuesday, 19th of March between 9:00 and 17:00 AEDT.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
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