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April 2024 Quality Frameworks for Contact Centres

April 11 @ 12:30 pm - April 12 @ 5:00 pm AEST

Quality Framework for Contact Centres training course 16

Learn how to improve qualty and compliance in your call centre in this April 2024 Quality Frameworks for Contact Centres course.

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Details

Start:
April 11 @ 12:30 pm AEST
End:
April 12 @ 5:00 pm AEST
Event Tags:

Venue

Zoom

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Quality and Compliance
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4.5-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
2 half days
Delivery Style
Online
Course Categories
Contact Centre Course

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