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April 2024 WFM Essentials

April 9 @ 9:00 am - 5:00 pm AEST

WFM for Practitioners online training course 1 30

Learn the essentials of Workforce Management for Call Centres in this 3-day April 2024 WFM Essentials training course delivered by the WFM experts at CallDesign.

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Details

Date:
09 Apr 2024
Time:
9:00 am - 5:00 pm AEST
Event Tags:

Venue

Zoom

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
24 Hours
Delivery Format
3 x 8-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
3 whole days
Delivery Style
Online
Course Categories
Contact Centre Course, Workforce Optimisation Course

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