Home Events May 2025 Real-Time WFM for Contact Centre Analysts

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May 2025 Real-Time WFM for Contact Centre Analysts

May 15 @ 9:00 am - 5:00 pm AEST

Real Time Analyst for Contact Centres training course 2

The May 2025 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.

Learn more and access tickets

Details

Date:
15 May 2025
Time:
9:00 am - 5:00 pm AEST
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
8 Hours
Delivery Format
1 x 8-hour session
ACXPA Member Discount
25%
No. of Training Sessions
Same day (whole day)
Training Course Categories
Contact Centre Course, Workforce Optimisation Course

Event Pricing

Public Price:$697.00
Member Price:$522.75
You save:$174.25!
*Prices displayed are ex GST
View Memberships >

Event Summary

The May 2025 Real-Time WFM for Contact Centre Analysts training course will be held online on Thursday, May 15th, between 9:00 and 17:00 AEST.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
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