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March 2025 Contact Centre Management Fundamentals

March 18, 2025 @ 12:30 pm - March 21, 2025 @ 4:30 pm AEDT

Contact Centre Manager training course Australia

Learn global best practice contact centre management skills in this 16 hours (4 x 4-hour sessions) March 2025 online training course designed specially for contact centre managers.

Learn more and access tickets

Details

Start:
March 18, 2025 @ 12:30 pm AEDT
End:
March 21, 2025 @ 4:30 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers
Total DURATION of the Event
16 Hours
Delivery Format
4 x 4-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
4 half days
Training Course Categories
Contact Centre Course

Event Pricing

Public Price:$1897.00
Member Price:$1422.75
You save:$474.25!
*Prices displayed are ex GST
View Memberships >

Event Summary

The Contact Centre Management Fundamentals March 2025 course will be delivered online/virtually via Zoom on the 18th to 21st of March 2025 from 12:30 to 16:30 AEDT (Melbourne, Australia) each day.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
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