« All Events

January 2027 Contact Centre Management Fundamentals

January 19, 2027 @ 12:30 pm - 5:00 pm AEDT

Contact Centre Manager training course Australia 1

Learn global best practice contact centre management skills in this 18 hours (4 x 4.5-hour sessions) January 2027 online training course designed specially for contact centre managers.

Learn more and access tickets

Details

Date:
19 Jan 2027
Time:
12:30 pm - 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers
Total DURATION of the Event
16 Hours
Delivery Format
4 x 4-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
4 half days
Training Course Categories
Contact Centre Course