Home Events May 2024 How to Assess and Coach Contact Centre Agent Performance

 +61 3 9492 2871      enquiries@acxpa.com.au

« All Events

May 2024 How to Assess and Coach Contact Centre Agent Performance

May 14 @ 12:30 pm - May 15 @ 4:30 pm AEST

How to assess and coach contact centre agents training course 2

Learn how to assess and coach Contact Centre Agents for performance in this May 2024 training course delivered online by global expert Daniel Ord. Suitable for all contact centres!

Tags:
Learn more and access tickets

Details

Start:
May 14 @ 12:30 pm AEST
End:
May 15 @ 4:30 pm AEST
Event Category:
Event Tags:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers
Total DURATION of the Event
8 Hours
Delivery Format
2 x 4-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
2 half days
Delivery Style
Online
Training Course Categories
Contact Centre Course

Event Pricing

Public Price:$798.00
Member Price:$598.50
You save:$199.50!
*Prices displayed are ex GST
View Memberships >

Event Summary

The How to Assess and Coach Contact Centre Agent Performance May 2024 course is held online over two half days on the 14th and 15th of May 2024 between 12:30 and 16:30 AEST each day.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
loading

ACXPA PLATINUM SPONSORS

ACXPA Platinum SPONSORS
ACXPA SILVER SPONSORS
ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS
ACXPA BRONZE SPONSORS
ACXPA Platinum SPONSORS
Copyright © 2024 | Australian Customer Experience Professionals Association | Phone: +61 3 9492 2871 | Website Terms of Use 

Log in with your email address

Forgot your details?