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December 2025 Collections Foundations

December 2 @ 9:30 am - 12:30 pm AEDT

Learn proven skills to manage payment conversations, disputes and debt recovery with professionalism and empathy in this 2 × 3-hour December 2025 online course — designed for employees who handle customer accounts or collections as part of their role.

Learn more and access tickets

Details

Date:
02 Dec 2025
Time:
9:30 am - 12:30 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Phones - Customer Service, Office/Admin/Reception, Frontline Customer Service, Retail Supervisors/Managers, Office/Admin Supervisors
Total DURATION of the Event
6 Hours
Delivery Format
2 x 3-hour sessions
ACXPA Member Discount
25%

Event Pricing

Public Price:$428.00
Member Price:$321.00
You save:$107.00!
*Prices displayed are ex GST
View Memberships >

Event Summary

The Collections Foundations Private course is delivered online (via Zoom) over 2 x 3-hour sessions on Tuesday, December 2nd and Wednesday 3rd of December between 9:30 and 12:30pm (Melbourne/Sydney, Australia)
Learn more and access tickets

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