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August 2024 Live Chat course for Customer Service staff

August 1 @ 12:30 pm - August 2 @ 4:30 pm AEST

Live Chat course for Customer Service staff

The August 2024 Live Chat Course for Customer Service employees teaches global best practices to help frontline employees deliver great customer service over the live chat channel, delivered over 2 x 4-hour online sessions.

Learn more and access tickets

Details

Start:
August 1 @ 12:30 pm AEST
End:
August 2 @ 4:30 pm AEST
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Office/Admin/Reception, Digital service (live chat, SMS, emails etc)
Total DURATION of the Event
8 Hours
Delivery Format
2 x 4-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
2 half days
Training Course Categories
Contact Centre Course, Reception/Admin/Office Course

Event Pricing

Public Price:$498.00
Member Price:$373.50
You save:$124.50!
*Prices displayed are ex GST
View Memberships >

Event Summary

This course is delivered online/virtually on the 1st and 2nd of August, 2024 between 12:30 and 16:30 AEST.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
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