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May 2026 CX for Call Centre Team Leaders

May 7 @ 12:30 pm - 5:00 pm AEST

CX Management for Call Centre Team Leaders Course

Live online CX training for Team Leaders in May 2026. Learn CX architecture, journeys, VOC, CX strategy and metrics, and how to apply them in your team.

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Details

Date:
07 May 2026
Time:
12:30 pm - 5:00 pm AEST
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4-hour sessions
ACXPA Member Discount
25%
Training Course Categories
Contact Centre Course