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May 2026 WFM Essentials

May 12 @ 9:00 am - 5:00 pm AEST

WFM for Practitioners online training course 1 14

Learn the essentials of Workforce Management for Call Centres in this 3-day May 2026 WFM Essentials training course delivered by the WFM experts at CallDesign.

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Details

Date:
12 May 2026
Time:
9:00 am - 5:00 pm AEST
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
24 Hours
Delivery Format
3 x 8-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
3 whole days
Training Course Categories
Contact Centre Course, Workforce Optimisation Course