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February 2025 Quality Frameworks for Contact Centres

February 20, 2025 @ 12:30 pm - 5:00 pm AEDT

Quality Framework for Contact Centres training course 5

Learn how to improve qualty and compliance in your call centre in this February 2025 Quality Frameworks for Contact Centres course.

Learn more and access tickets

Details

Date:
20 Feb 2025
Time:
12:30 pm - 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Quality and Compliance
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4.5-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
2 half days
Training Course Categories
Contact Centre Course

Event Pricing

Public Price:$798.00
Member Price:$598.50
You save:$199.50!
*Prices displayed are ex GST
View Memberships >

Event Summary

The February 2025 Quality Framework for Contact Centres course will be delivered online/virtually on the 20th and 21st of February 2025 between 12:30 pm and 5:00 pm AEDT each day.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
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