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February 2025 WFM for Contact Centre Team Leaders

February 5, 2025 @ 9:00 am - 5:00 pm AEDT

Workforce Planning for Team Leaders in a call centre training course 4

Designed for Contact Centre Team Leaders to learn the basics of Call Centre Workforce Management in this one-day February 2025 WFM for Contact Centre Team Leaders training course.

Learn more and access tickets

Details

Date:
05 Feb 2025
Time:
9:00 am - 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
8 Hours
Delivery Format
1 x 8-hour session
ACXPA Member Discount
25%
No. of Training Sessions
Same day (whole day)
Training Course Categories
Contact Centre Course, Workforce Optimisation Course

Event Pricing

Public Price:$697.00
Member Price:$522.75
You save:$174.25!
*Prices displayed are ex GST
View Memberships >

Event Summary

The WFM for Contact Centre Team Leaders online/virtual public course will be held on the 5th of February 2025 between 09:00 and 17:00 AEDT (Melbourne, Australia) facilitated by CallDesign.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
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