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November 2024 WFM for Contact Centre Team Leaders

November 7, 2024 @ 9:00 am - 5:00 pm AEDT

Workforce Planning for Team Leaders in a call centre training course 5

Designed for Contact Centre Team Leaders to learn the basics of Call Centre Workforce Management in this one-day November 2024 WFM for Contact Centre Team Leaders training course.

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Details

Date:
07 Nov 2024
Time:
9:00 am - 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
8 Hours
Delivery Format
1 x 8-hour session
ACXPA Member Discount
25%
No. of Training Sessions
Same day (whole day)
Training Course Categories
Contact Centre Course, Workforce Optimisation Course