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November 2024 Quality Frameworks for Contact Centres

November 7, 2024 @ 12:30 pm - November 8, 2024 @ 5:00 pm AEDT

Quality Framework for Contact Centres training course 11

Learn how to improve qualty and compliance in your call centre in this November 2024 Quality Frameworks for Contact Centres course.

Learn more and access tickets

Details

Start:
November 7, 2024 @ 12:30 pm AEDT
End:
November 8, 2024 @ 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Quality and Compliance
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4.5-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
2 half days
Training Course Categories
Contact Centre Course