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June 2024 Contact Centre Management Fundamentals

June 18, 2024 @ 12:30 pm - June 21, 2024 @ 4:30 pm AEST

Contact Centre Management Fundamentals training course

Learn global best practice contact centre management skills in this 16 hours (4 x 4-hour sessions) online training course designed specially for contact centre managers.

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Details

Start:
June 18, 2024 @ 12:30 pm AEST
End:
June 21, 2024 @ 4:30 pm AEST
Event Category:
  • Event Tags:

    • Venue

    Zoom

    Organizer

    CX Skills
    View Organizer Website

    Other

    Job Suitability
    Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers
    Total DURATION of the Event
    16 Hours
    Delivery Format
    4 x 4-hour sessions
    ACXPA Member Discount
    25%
    No. of Training Sessions
    4 half days
    Delivery Style
    Online
    Training Course Categories
    Contact Centre Course