ACXPA Events Calendar

Name: May 2026 Contact Centre Management Fundamentals
Start: 2026-05-12T12:30:00+10:00
End: 2026-05-12T16:30:00+10:00
Location: Zoom

The Australian Customer Experience Professionals Association (ACXPA) helps ALL Australian businesses to deliver better customer experiences. We provide premium resources, training, and events for industry professionals working in contact centres, customer experience (CX), digital service and in-person (retail, offices, reception, etc). The ACXPA Events Calendar below features upcoming workshops, training courses, webinars, site tours, conferences, networking events and more that can help you increase your skills, access best practice tips and insights, and build your professional networks.

ACXPA Members save 50% off all ACXPA events and 25% off CX Skills training courses!

See which membership is right for you >

As an ACXPA Member, you save 50% on events and 25% off all CX Skills courses! Your discounted price will show on each event below so you can see how much money you are saving!

Please note: When you land on the CX Skills website to look at a course in more detail (by clicking on the 'learn more and access tickets button'), if you decide to purchase a ticket, just click the blue 'Purchase tickets, button and we'll automatically add your details and apply the discount!

Upgrade from a Subscriber to a Member, and save 50% on all ACXPA Events and 25% on all CX Skills courses! View your upgrade options >

Thanks for being an ACXPA Business Member!

All employees with an allocated ACXPA Individual Membership will receive 50% off all ACXPA Events and 25% off all CX Skills courses!

How to Obtain the Discount:

When you visit the CX Skills website to look at a course in more detail (by clicking on the course's 'Learn more and get tickets button'), if you decide to purchase a ticket, just click the blue 'Purchase tickets, button and you'll be able to select any employee with an allocated ACXPA Membership automatically and the discount will be applied!
For all ACXPA Events, such as site tours, networking events, etc., when you purchase a ticket, you'll also be able to select your employees automatically if they have been allocated an individual membership and the discount will be applied.
Only employees who have been allocated an ACXPA Membership will appear for selection and are eligible for the ACXPA discount. You can still send other employees, but full prices will apply.

Thanks for being an ACXPA Vendor Member!

All employees with an allocated ACXPA Individual Membership will receive 50% off all ACXPA Events and 25% off all CX Skills courses.

How to Obtain the Discount:

When you visit the CX Skills website to look at a course in more detail (by clicking on the course's 'Learn more and get tickets button'), if you decide to purchase a ticket, just click the blue 'Purchase tickets, button and you'll be able to select any employee with an allocated ACXPA Membership automatically and the discount will be applied!
For all ACXPA Events, such as site tours, networking events, etc., when you purchase a ticket, you'll also be able to select your employees automatically if they have been allocated an individual membership and the discount will be applied.
Only employees who have been allocated an ACXPA Membership will appear for selection and are eligible for the ACXPA discount. You can still send other employees, but full prices will apply.