February 2024 Inbound Phone Sales Professional
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Improve your employee's sales conversions and customer service skills in this February 2024 Inbound Phone Sales Professional training course designed for all phone-based employees.
February 2024 Customer Service Phone Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The February 2024 Customer Service Phone Essentials course is a 3-hour online course designed to teach premium customer service skills for phone-based employees.
CMO Summit 2024
Category: ConferenceLocation: The Star Gold Coast 1 Casino Drive, Broadbeach, Queensland
Organiser: Marcus Evans
The CMO Summit is an invitation-only, premium Summit being held on the Gold Coast, bringing Chief Marketing Officers and innovative
suppliers and solution providers together.
February 2024 Customer Service Reception Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The February 2024 Reception Essentials course teaches essential customer service skills for in-person, phone and email - suitable for all front desk/reception roles.
February 2024 Customer Service Reception PRO
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Perfect for receptionists/front-desk employees etc, the February 2024 Customer Service Reception PRO course will teach your employees premium customer service skills over 3 x 3-hour sessions.
February 2024 Email Customer Service
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Learn how to write better emails to customers in the February 2024 Email Customer Service training course (suitable for all employees).
March 2024 Introduction to Contact Centre Management
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Fast-track your knowledge of contact centre management in this 2 x 3-hour course delivered by Australian contact centre expert & CX SKills CEO Justin Tippett.
March 2024 Customer Service Phone Professionals
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Equip your employees with superior customer service skills in the March 2024 Customer Service Phone Professionals Training course with 9 hours of facilitated learning (3 x 3-hour sessions) suitable for all phone-based employees.
March 2024 Customer Service Phone Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The March 2024 Customer Service Phone Essentials course is a 3-hour online course designed to teach premium customer service skills for phone-based employees.
March 2024 Real-Time WFM for Contact Centre Analysts
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The March 2024 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.
March 2024 Customer Experience (CX) Management Training
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The gold standard of customer experience (CX) courses - delivered live by global CX expert Daniel Ord and rated 4.9/5 stars!
March 2024 Inbound Phone Sales Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The March 2024 Inbound Phone Sales Essentials course helps employees build engagement with customers and increase sales opportunities (without the use of scripts!).
March 2024 How to Be a Great Call Centre Team Leader
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The March 2024 How to be a Great Call Centre Team Leader is a great all-rounder course for new, emerging and existing team leaders.
March 2024 Customer Service Reception PRO
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Perfect for receptionists/front-desk employees etc, the March 2024 Customer Service Reception PRO course will teach your employees premium customer service skills over 3 x 3-hour sessions.
Food for Thought: MaxContact Australia’s First Webinar for 2024
Category: Training CoursesLocation: Zoom
Organiser: MaxContact Australia
MaxContact Australia invites you to partake in our upcoming webinar, to hear from some of the top global voices in the contact centre space.
April 2024 Inbound Phone Sales Professional
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Improve your employee's sales conversions and customer service skills in this April 2024 Inbound Phone Sales Professional training course designed for all phone-based employees.
