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August 2024 Live Chat course for Customer Service staff

August 1, 2024 @ 12:30 pm - August 2, 2024 @ 4:30 pm AEST

Live Chat course for Customer Service staff

The August 2024 Live Chat Course for Customer Service employees teaches global best practices to help frontline employees deliver great customer service over the live chat channel, delivered over 2 x 4-hour online sessions.

Learn more and access tickets

Details

Start:
August 1, 2024 @ 12:30 pm AEST
End:
August 2, 2024 @ 4:30 pm AEST
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Office/Admin/Reception, Digital service (live chat, SMS, emails etc)
Total DURATION of the Event
8 Hours
Delivery Format
2 x 4-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
2 half days
Training Course Categories
Contact Centre Course, Reception/Admin/Office Course