September 2025 Technical Support Customer Service Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Suitable for employees working in technical support and helpdesk roles, this September 2025 Tech Support Customer Service Essentials course is delivered via a live 3-hour online/virtual training session.
September 2025 Introduction to Contact Centre Management
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Fast-track your knowledge of contact centre management in this 2 x 3-hour course September 2025 introduction course delivered by Australian contact centre expert Justin Tippett.
September 2025 Customer Experience (CX) Management Training
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The September 2025 CX Management Fundamentals course is the gold standard of customer experience (CX) courses - delivered live by global CX expert Daniel Ord and rated 4.9/5 stars!
CX Roundtable October 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
Call Centre Roundtable October 2025
Category: Call Centre RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.
October 2025 Reception Foundations
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The October 2025 Reception Customer Service Foundations course teaches premium customer service skills specifically for front desk/reception roles.
October 2025 Inbound Phone Sales Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The October 2025 Inbound Phone Sales Essentials course helps employees build engagement with customers and increase sales opportunities (without the use of scripts!).
October 2025 Frontline Customer Service Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The October 2025 Frontline Customer Service Essentials course teaches premium customer service skills specifically for face-to-face/in-person service.
October 2025 Reception Customer Service PRO
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Perfect for receptionists and front-desk professionals, the October2025 Customer Service Reception PRO course builds premium service skills to boost confidence, handle challenges, and elevate every customer interaction.
October 2025 Tech Support Customer Service PRO
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Empower your technical support/helpdesk employees with premium customer service skills in the October 2025 Tech Support PRO course delivered over 3 x 3-hour live virtual/online sessions (total 9 hours training).
October 2025 Contact Centre Management Fundamentals
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Learn global best practice contact centre management skills in this 16 hours (4 x 4-hour sessions) October 2025 online training course designed specially for contact centre managers.
October 2025 Phone Customer Service PRO
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Equip your employees with superior phone customer service skills in the October 2025 Phone Customer Service PRO training course with 9 hours of facilitated learning (3 x 3-hour sessions) suitable for all phone-based employees.
CX Roundtable November 2025
Category: CX RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
Call Centre Roundtable November 2025
Category: Call Centre RoundtablesLocation: LinkedIn Live
Organiser: ACXPA Events
Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.
November 2025 Customer Service Phone Essentials
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
The November 2025 Customer Service Phone Essentials course is a 3-hour online course designed to teach premium customer service skills for phone-based employees.
November 2025 Frontline Customer Service Foundations
Category: Training CoursesLocation: Zoom
Organiser: CX Skills
Join the November 2025 Frontline Customer Service Foundations course to master premium customer service skills for all face-to-face interactions where customer service matters.
