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March 2024 Real-Time WFM for Contact Centre Analysts

March 19, 2024 @ 9:00 am - 5:00 pm AEDT

Real Time Analyst for Contact Centres training course

The March 2024 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.

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Details

Date:
19 Mar 2024
Time:
9:00 am - 5:00 pm AEDT
Event Category:
  • Event Tags:
  • Venue

    Zoom

    Other

    Job Suitability
    Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
    Total DURATION of the Event
    8 Hours
    Delivery Format
    1 x 8-hour session
    ACXPA Member Discount
    25%
    No. of Training Sessions
    Same day (whole day)
    Delivery Style
    Online
    Training Course Categories
    Contact Centre Course, Workforce Optimisation Course