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March 2024 Real-Time WFM for Contact Centre Analysts

March 19 @ 9:00 am - 5:00 pm AEDT

Real Time Analyst for Contact Centres training course

The March 2024 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.

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Details

Date:
19 Mar 2024
Time:
9:00 am - 5:00 pm AEDT
Event Tags:

Venue

Zoom

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
8 Hours
Delivery Format
1 x 8-hour session
ACXPA Member Discount
25%
No. of Training Sessions
Same day (whole day)
Delivery Style
Online
Course Categories
Contact Centre Course, Workforce Optimisation Course

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