« All Events

Novemeber 2026 CX for Call Centre Team Leaders

November 19 @ 12:30 pm - 5:00 pm AEDT

CX Management for Call Centre Team Leaders Course 4

Live online CX training for Team Leaders in November 2026. Learn CX architecture, journeys, VOC, CX strategy and metrics, and how to apply them in your team.

Learn more and access tickets

Details

Date:
19 Nov 2026
Time:
12:30 pm - 5:00 pm AEDT
Event Category:

Venue

Zoom

Other

Job Suitability
Contact Centre Team Leaders
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4-hour sessions
ACXPA Member Discount
25%
Training Course Categories
Contact Centre Course