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November 2022 Inbound Phone Sales Booster Course

November 9, 2022 @ 1:00 pm - 4:00 pm AEDT

Call Centre Inbound Phone Sales Booster Course November 2022

The November 2022 Inbound Phone Sales Booster Course is designed as a short-duration (3 hours) course that is perfect for employees who handle (or are about to handle) sales-related phone calls.

This is a program that has been three decades in the making and is designed to deliver results. It leverages the insights and assessment of more than 50,000 phone calls and a nearly 30-year career spent training and coaching phone skills.

The course provides specific insight into premium call handling sales skills proven to work for any product, service or industry.

It’s based on a sales from a service paradigm that actually delivers more sales by ensuring opportunities don’t slip through your fingers call after call. Sales Conversion, Customer Satisfaction, Net Promoter Score, Call Quality and Employee Engagement are all positively impacted as your employees learn to be both more efficient and effective when customer’s contact you looking for solutions to their needs.

Delivered over 1 x 3-hour session, we’ll teach a structured, yet natural approach (no scripts!) that encourages employees to be themselves and build rapport with customers that will result in increased sales!

Delivered by local expert Simon Blair, this course is perfect for giving your employees a boost in their sales skills in a short, sharp and fun session.

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Details

Date:
09 Nov 2022
Time:
1:00 pm - 4:00 pm AEDT
Event Category:
Event Tags:

Venue

Zoom

Other

Job Suitability
On the phones - sales
Total DURATION of the Event
3 Hours
Delivery Format
1 x 3-hour session
ACXPA Member Discount
25%
No. of Training Sessions
Same day (short duration)
Delivery Style
Online

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