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February 2026 Retention Foundations

February 17 @ 9:30 am - 12:30 pm AEDT

Customer Retention Foundations Training Course Australia 5

Learn customer-first skills to handle cancellations with empathy and confidence in this 2 × 3-hour February 2026 Customer Retention online course — designed for employees who manage customer accounts, memberships or subscriptions.

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Details

Date:
17 Feb 2026
Time:
9:30 am - 12:30 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Phones - Customer Service, Phones - Sales, Office/Admin/Reception, Retail Supervisors/Managers, Office/Admin Supervisors
Total DURATION of the Event
6 Hours
Delivery Format
2 x 3-hour sessions
ACXPA Member Discount
25%
Training Course Categories
Retention Course