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February 2026 CX for Call Centre Team Leaders

February 12 @ 12:30 pm - 5:00 pm AEDT

CX Management for Call Centre Team Leaders Course 2

Live online CX training for Team Leaders in February 2026. Learn CX architecture, journeys, VOC, CX strategy and metrics, and how to apply them in your team.

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Details

Date:
12 Feb 2026
Time:
12:30 pm - 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4-hour sessions
ACXPA Member Discount
25%
Training Course Categories
Contact Centre Course