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December 2026 Quality Frameworks for Contact Centres

December 3 @ 12:30 pm - 5:00 pm AEDT

Quality Frameworks for Contact Centres Training Courses

Design, build, implement and improve a quality framework that lifts every customer conversation, in this 2 × 4.5-hour live online course with Daniel Ord, Thursday 3 and Friday 4 December 2026.

Learn more and access tickets

Details

Date:
03 Dec 2026
Time:
12:30 pm - 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Quality and Compliance
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4.5-hour sessions
ACXPA Member Discount
25%
Training Course Categories
Contact Centre Course