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February 2024 Contact Centre Management Fundamentals

February 13, 2024 @ 12:30 pm - February 16, 2024 @ 4:30 pm AEDT

Contact Centre Management Fundamentals training course

Learn global best practice contact centre management skills in this 16 hours (4 x 4-hour sessions) online training course designed specially for contact centre managers.

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Details

Start:
February 13, 2024 @ 12:30 pm AEDT
End:
February 16, 2024 @ 4:30 pm AEDT
Event Category:
  • Event Tags:

    • Venue

    Zoom

    Organizer

    CX Skills
    View Organizer Website

    Other

    Job Suitability
    Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers
    Total DURATION of the Event
    16 Hours
    Delivery Format
    4 x 4-hour sessions
    ACXPA Member Discount
    25%
    No. of Training Sessions
    4 half days
    Delivery Style
    Online
    Training Course Categories
    Contact Centre Course