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February 2024 Contact Centre Management Fundamentals

February 13 @ 12:30 pm - February 16 @ 4:30 pm AEDT

Contact Centre Management Fundamentals training course

Learn global best practice contact centre management skills in this 16 hours (4 x 4-hour sessions) online training course designed specially for contact centre managers.

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Details

Start:
February 13 @ 12:30 pm AEDT
End:
February 16 @ 4:30 pm AEDT
Event Tags:

Venue

Zoom

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers
Total DURATION of the Event
16 Hours
Delivery Format
4 x 4-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
4 half days
Delivery Style
Online
Course Categories
Contact Centre Course

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