« All Events

April 2026 Retention Foundations

April 28 @ 9:30 am - 12:30 pm AEST

Customer Retention Foundations Training Course Australia 4

Learn customer-first skills to handle cancellations with empathy and confidence in this 2 × 3-hour April 2026 Customer Retention online course — designed for employees who manage customer accounts, memberships or subscriptions.

Learn more and access tickets

Details

Date:
28 Apr 2026
Time:
9:30 am - 12:30 pm AEST
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Phones - Customer Service, Phones - Sales, Office/Admin/Reception, Retail Supervisors/Managers, Office/Admin Supervisors
Total DURATION of the Event
6 Hours
Delivery Format
2 x 3-hour sessions
ACXPA Member Discount
25%
Training Course Categories
Retention Course