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November 2026 Retention Foundations

November 18 @ 1:30 pm - 4:30 pm AEDT

Sales Retention Training Courses

Keep more of the customers who call to cancel: uncover the real reason, acknowledge it with empathy and rebuild the value, in this 2 × 3-hour live online course with Simon Blair, Wednesday 18 and Thursday 19 November 2026.

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Details

Date:
18 Nov 2026
Time:
1:30 pm - 4:30 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Phones - Customer Service, Phones - Sales, Office/Admin/Reception, Retail Supervisors/Managers, Office/Admin Supervisors
Total DURATION of the Event
6 Hours
Delivery Format
2 x 3-hour sessions
ACXPA Member Discount
25%
Training Course Categories
Retention Course