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January 2026 Call Centre Operations for Team Leaders

January 22 @ 12:30 pm - 5:00 pm AEDT

Team Leader Training Course for Call Centre Operations 3

Build confident Team Leaders who understand service levels, occupancy, forecasting and real-time performance in this January 2026 Call Centre Operations for Team Leader course delivered live, online.

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Details

Date:
22 Jan 2026
Time:
12:30 pm - 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4.5-hour sessions
ACXPA Member Discount
25%
Training Course Categories
Contact Centre Course