« All Events

June 2025 WFM for Contact Centre Team Leaders

June 12, 2025 @ 9:00 am - 5:00 pm AEST

Workforce Planning for Team Leaders in a call centre training course 2

Designed for Contact Centre Team Leaders to learn the basics of Call Centre Workforce Management in this one-day June 2025 WFM for Contact Centre Team Leaders training course.

Learn more and access tickets

Details

Date:
12 Jun 2025
Time:
9:00 am - 5:00 pm AEST
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
Total DURATION of the Event
8 Hours
Delivery Format
1 x 8-hour session
ACXPA Member Discount
25%
No. of Training Sessions
Same day (whole day)
Training Course Categories
Contact Centre Course, Workforce Optimisation Course