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November 2024 Quality Frameworks for Contact Centres

November 7, 2024 @ 12:30 pm - November 8, 2024 @ 5:00 pm AEDT

Quality Framework for Contact Centres training course 11

Learn how to improve qualty and compliance in your call centre in this November 2024 Quality Frameworks for Contact Centres course.

Learn more and access tickets

Details

Start:
November 7, 2024 @ 12:30 pm AEDT
End:
November 8, 2024 @ 5:00 pm AEDT
Event Category:

Venue

Zoom

Organizer

CX Skills
View Organizer Website

Other

Job Suitability
Contact Centre Team Leaders, Contact Centre Managers, Quality and Compliance
Total DURATION of the Event
9 Hours
Delivery Format
2 x 4.5-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
2 half days
Training Course Categories
Contact Centre Course

Event Pricing

Public Price:$798.00
Member Price:$598.50
You save:$199.50!
*Prices displayed are ex GST
View Memberships >

Event Summary

The November 2024 Quality Framework for Contact Centres course is delivered online on the 7th and 8th of November between 12:30pm and 5:00pm AEST each day.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
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