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April 2024 WFM Essentials

April 9, 2024 @ 9:00 am - 5:00 pm AEST

WFM for Practitioners online training course 1

Learn the essentials of Workforce Management for Call Centres in this 3-day April 2024 WFM Essentials training course delivered by the WFM experts at CallDesign.

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Details

Date:
09 Apr 2024
Time:
9:00 am - 5:00 pm AEST
Event Category:
  • Event Tags:

    • Venue

    Zoom

    Organizer

    CX Skills
    View Organizer Website

    Other

    Job Suitability
    Contact Centre Team Leaders, Contact Centre Managers, Workforce Optimisation
    Total DURATION of the Event
    24 Hours
    Delivery Format
    3 x 8-hour sessions
    ACXPA Member Discount
    25%
    No. of Training Sessions
    3 whole days
    Delivery Style
    Online
    Training Course Categories
    Contact Centre Course, Workforce Optimisation Course