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February 2024 Contact Centre Management Fundamentals

February 13, 2024 @ 12:30 pm - February 16, 2024 @ 4:30 pm AEDT

Contact Centre Management Fundamentals training course

Learn global best practice contact centre management skills in this 16 hours (4 x 4-hour sessions) online training course designed specially for contact centre managers.

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Details

Start:
February 13, 2024 @ 12:30 pm AEDT
End:
February 16, 2024 @ 4:30 pm AEDT
Event Category:
Event Tags:

Venue

Zoom

Organizer

CX Skills
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Other

Job Suitability
Emerging Leaders, Contact Centre Team Leaders, Contact Centre Managers
Total DURATION of the Event
16 Hours
Delivery Format
4 x 4-hour sessions
ACXPA Member Discount
25%
No. of Training Sessions
4 half days
Delivery Style
Online
Training Course Categories
Contact Centre Course

Event Pricing

Public Price:$1897.00
Member Price:$1422.75
You save:$474.25!
*Prices displayed are ex GST
View Memberships >

Event Summary

The Contact Centre Management Fundamentals (Feb 2024) course is delivered via Zoom and will be held on the 13th to 16th of February 2024 from 12:30 to 16:30 AEDT.
Learn more and access tickets

Popular Links

Australian Call Centre Rankings
Australian Call Centre Rankings
2024 Australian Contact Centre Industry Best Practice Report
2024 Australian Contact Centres Best Practice Report
10 Most Popular Call Centre Metrics
10 Most Popular Call Centre Metrics
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