CX and Growth: Building a Strategy for Australia’s Migrant Customers
Category: WebinarsLocation: Live Stream
Organiser: TransPerfect
cover the latest insights into Australia's diverse landscape, unpack the unique challenges and opportunities of connecting with customers in their native language across channels, and gain valuable advice on creating an effective CX strategy for this growing segment.
Generative AI in the Contact Centre: Automating Multilingual Customer Engagement
Category: WebinarsLocation: Live Stream
Organiser: TransPerfect
Join TransPerfect’s AI experts for an insightful discussion on balancing multilingual CX and automation in contact centres, with strategies to de-risk AI, optimise costs, and enhance customer experience.
September 2023 ACXPA Members Symposium
Location: Live StreamOrganiser: ACXPA Events
Hear and learn from industry experts in short presentations followed by a live Q&A Session with all presenters. This month's symposium theme is Contact Centres so if you work in a contact centre, it's one not to be missed!
August 2023 ACXPA Members Symposium
Location: Live StreamOrganiser: ACXPA Events
Hear and learn from industry experts in short (maximum 20 minute presentations) followed by a live Q&A Session with all presenters. Check out the agenda for this August 2023 ACXPA Members Symposium.
July 2023 ACXPA Members Symposium
Location: Live StreamOrganiser: ACXPA Events
Hear and learn from industry experts in short (maximum 20 minute presentations) followed by a live Q&A Session with all presenters. Check out the agenda for this July 2023 ACXPA Members Symposium.
Avaya ENGAGE Virtual 2023
Category: WebinarsLocation: Live Stream
Organiser: Avaya
Register today for Avaya ENGAGE - Experience several educational, entertaining, and enlightening sessions— live and virtual over three days. Avaya engage is for customers, partners, and staff who are a part of the Avaya ecosystem.
ACXPA Members Symposium #1
Location: Live StreamOrganiser: ACXPA Events
Join us live for the first ACXPA Members Symposium to fast-track your industry knowledge with five industry experts each sharing 5 tips covering recruitment, performance management, coaching, technology and journey mapping.
