Australian Customer Experience Professionals Association (ACXPA)
The ACXPA Shop is the place to find upcoming industry events and training courses for people working in the contact centre, customer service, customer experience and digital service industry.
ACXPA Members receive 25% off all training courses and 50% off all events, access to 20 self-paced training courses, the industry’s leading members directory, exclusive industry benchmarking data, private support groups and lots more! View our membership options >
Below you’ll see a list of our next five upcoming in-person events, webinars and training courses.
Suitable for employees working in technical support and helpdesk roles, this September 2025 Tech Support Customer Service Essentials course is delivered via a live 3-hour online/virtual training session.
Fast-track your knowledge of contact centre management in this 2 x 3-hour course September 2025 introduction course delivered by Australian contact centre expert Justin Tippett.
The September 2025 CX Management Fundamentals course is the gold standard of customer experience (CX) courses - delivered live by global CX expert Daniel Ord and rated 4.9/5 stars!
Join us for our free CX Roundtables featuring a special guest each month to share practical insights for customer experience (CX) professionals and the chance to connect and engage with the CX community in Australia.
Join us for our free Call Centre Roundtables featuring a special guest each month to share practical insights for contact centre professionals and the chance to connect and engage with the contact centre community in Australia.
Click the categories/products below to view and/or purchase.
Showing all 2 resultsSorted by popularity
