Site Tour + 2023 Recruitment and Engagement Insights for contact centres
Category: NetworkingLocation: Red Energy Head office 570 Church St, Cremorne, Victoria
Organiser: ACXPA Events
Join the ACXPA Victoria team for the 2023 Recruitment and Engagement Insights for contact centres event plus a tour of the Red Energy contact centre!
April 2023 WFM for Practitioners
Category: Site TourLocation: Zoom
Organiser: CX Skills
Learn the essentials of Workforce Management for Call Centres (and it also applies to Retail!) in this 3-day April 2023 WFM for Practitioners training course delivered by the WFM experts at CallDesign. Sorry, now sold out!
WFM for Contact Centre Team Leaders (November 2023)
Category: Site TourLocation: Zoom
Organiser: CX Skills
Specifically designed for call centre team leaders, managers and anyone with a stake in the workforce management process, participants will learn how WFM can be used to make better decisions, improve efficiencies and deliver a better experience for your customers via the contact centre.
Seek Site Tour with CX & EX Symposium
Category: ACXPA State EventsLocation: Seek Head Office 60 Cremorne Street, Melbourne, Victoria
Organiser: ACXPA Events
Join us for a tour of the Seek HQ and gain key insights from industry leaders into how to maximise employee engagement & CX in todays dynamic work environment.
