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April 2023 WFM for Practitioners

Category: Site Tour
Location: Zoom
Organiser: CX Skills

Learn the essentials of Workforce Management for Call Centres (and it also applies to Retail!) in this 3-day April 2023 WFM for Practitioners training course delivered by the WFM experts at CallDesign. Sorry, now sold out! 

Price: $2979.00 (ACXPA Members can save $744.75 off this price - Join Now>)
Learn more and get tickets

WFM for Contact Centre Team Leaders (November 2023)

Category: Site Tour
Location: Zoom
Organiser: CX Skills

Specifically designed for call centre team leaders, managers and anyone with a stake in the workforce management process, participants will learn how WFM can be used to make better decisions, improve efficiencies and deliver a better experience for your customers via the contact centre.

Price: $697.00 (ACXPA Members can save $174.25 off this price - Join Now>)
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Energy QLD Site Tour

Category: ACXPA Queensland
Location: Energy QLD 26 Reddacliff Street, Newstead, Queensland
Organiser: ACXPA Events

Join us for networking, a site tour and a discussion on key contact centre/CX insights at the Energy QLD Head Office. This is a free ACXPA Event!

Free
Learn more and get tickets

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