Seek Site Tour with CX & EX Symposium

Join us for our next ACXPA Victoria event with a tour of the SEEK Contact Centre/Head Office.

As well as seeing the incredible Seek HQ, you’ll also be hearing from our expert panel to share insights on how to maximise employee engagement and CX in today’s dynamic work environment.

Let’s face it: employee engagement has always been a focus in call centres, but with many workplaces now using a combination of onsite and a work-from-home workforce, that task has become even more challenging.

To share some insights on how to tackle this, we’ve pulled together three industry experts who will be sharing their insights – including a keynote presentation from Deanne Martin containing some of the latest data they are seeing from Seek in relation to the contact centre recruitment market.

Joining us on the panel are:

• Deanne Martin – Head of Customer Experience & Service, Seek
• Nadine Power – Client Success Manager, VERSA Connects
• Anthony Marafioti – National Operations Manager, connectnow/AGL

Of course, it’s also a great chance to network with industry colleagues with drinks and nibbles from the Seek rooftop with spectacular views of Melbourne!

Tickets

• $25 for members and subscribers and $50 for non-members (includes tour, symposium and networking drinks and nibbles)